Where to start How it works Evidence Conditions Calculator For clinicians Decisions Cases Family Find help Problems

You do not have to learn the whole system at once

Start with the question VA is actually deciding. Find the rule or form that bears on it. Get evidence that answers that question. Keep track of where you sent it.

That is the whole method. The rest of this site is reference material for the steps.

1. Find your starting point

Where you are Start Have ready
Thinking about a claim How a claim works and service connection Condition names, service dates and events, diagnoses, records you hold
Claim pending, or an exam scheduled What evidence does, DBQs, the exam The exact wording of your claim, the exam notice, what you have already sent
A decision arrived Read the letter, then compare routes and check dates The complete decision, its mailing date, each issue's stated reasons
Something went wrong Exam problems or where to take it Names, dates, and a precise description of the mismatch

Then write one sentence for yourself:

VA needs to decide __. The record already shows _. The unanswered question is ___.

Everything after this is about answering that third blank. Keep diagnosis, connection to service, severity, and effective date separate in your head — they are separate in the decision.

2. Ask a clinician about a DBQ

A Disability Benefits Questionnaire puts clinical findings into the structure the adjudicator reads. Find the current, condition-specific form in the public directory, and check the title — the respiratory form excludes sleep apnea, which has its own.

Send the form and the relevant records before the appointment where you can.

VHA Directive 1134(3) says veterans may ask their primary or specialty care provider to complete a DBQ for a condition that provider has diagnosed, documented and is treating — during a visit, outside one, or at a separate appointment. For mental health DBQs it recommends the treating clinician not complete it, to protect the treatment relationship.

Something you can say:

"I have a pending disability claim for [condition]. Would you be willing to look at the [form name] and complete the parts your examination and my records support? I can send you the current form, my test results and a short timeline before we meet. If you can't complete it, would you document the diagnosis, findings and functional effects in my record?"

A completed DBQ is evidence. It does not prove service connection, and it does not replace a claim exam.

3. Ask separately for an opinion on the connection

A DBQ says what and how bad. A reasoned medical opinion says why — whether a condition is medically related to something in service, or to a condition already service-connected. These are two different requests, and asking for one does not get you the other.

Something you can say:

"If this is within your expertise and the records support an opinion, could you explain whether [condition] is medically related to [event, or service-connected condition]? It would help to know which records you considered and your reasoning, including other explanations you weighed. If it's a secondary claim, could you address both whether it was caused and whether it was aggravated, if you can assess that? It's completely fine to say you're uncertain, or that an opinion isn't possible."

That last sentence matters. A clinician pushed toward a conclusion they do not hold produces an opinion that falls apart under scrutiny, which is worse than none.

Give them an accurate history, including the parts that do not help. Causation and aggravation are separate questions under 38 C.F.R. §3.310, and aggravation carries its own baseline arithmetic — with two limits the courts put on it, set out here. One of them matters most if a service-connected condition kept you from getting treatment you would otherwise have had.

4. Ask people who know you what they saw

Your own story and statements from family, friends, coworkers or people who served with you can describe onset, frequency, change and daily effect that an appointment never captures. VA Form 21-10210 is the official form — a "buddy statement."

Something you can say:

"Would you be willing to write down what you personally remember about [symptom or change], and roughly when you noticed it? Your own words are better than anything formal. It helps to say how often you saw it and what it affected. You don't need to offer any medical opinion."

Approximate dates are fine if labeled as approximate. See what makes a statement useful.

5. Get it to the right place

Keep a copy of every signed form, letter and statement, and the submission receipt.

A document handed to a treating clinician has not necessarily reached your claim file. Those are different records in different systems, and assuming otherwise is a common and expensive mistake. If a representative files for you, ask for confirmation.

Request your C-File, early and then again after any decision. It is the only way to see what VA actually holds and what it actually relied on, and it takes long enough to arrive that waiting until you need it is waiting too long. How.

After a decision, choose the route before you send anything. A Supplemental Claim accepts new evidence; a Higher-Level Review does not; the Board dockets each have their own window. Compare them first.

And waiting on a doctor's reply does not extend a deadline. If the date is close, file and keep developing.

6. Ask for help sooner than feels necessary

The glossary translates the language. The forms page has the official versions. Clinicians have their own guide.

For anything about your particular record — which theory it supports, which lane fits, whether a date is running — an accredited representative will review it, and VSO representation is free. There is no prize for doing this alone.

Rules and forms change, and exceptions apply. Follow the instructions on your own decision letter and the linked governing sources. This site does not track your deadlines or file anything for you.

Reviewed October 6, 2026